{"id":6406,"date":"2026-06-24T21:44:40","date_gmt":"2026-06-25T02:44:40","guid":{"rendered":"https:\/\/www.aircoservice.com\/grand-lake\/?page_id=6406"},"modified":"2026-06-24T21:44:43","modified_gmt":"2026-06-25T02:44:43","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.aircoservice.com\/grand-lake\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">PRIVACY POLICY<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Last Updated: 2026-06-18<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Airco Service, Inc. (&#8220;Airco&#8221; or &#8220;we&#8221;, &#8220;our&#8221; or &#8220;us&#8221;) provides heating, air conditioning, electrical, plumbing, and related home services, and operates the Airco website (aircoservice.com) and all related channels of communications and social media pages (together,\u00a0the &#8220;Services&#8221;).\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We believe that the privacy and security of your Personal Information is&nbsp;very important. This Privacy Policy (&#8220;Policy&#8221;) explains the types of Personal Information we&nbsp;process and how we collect, use, and&nbsp;disclose&nbsp;Personal Information.&nbsp;We encourage you to read this Policy carefully.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Personal Information We Collect<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The term &#8220;Personal Information&#8221; includes any data that&nbsp;identifies&nbsp;or could&nbsp;reasonably be&nbsp;associated with an individual person, directly or indirectly. Anonymous information and information that has been de-identified, such that it cannot&nbsp;reasonably be&nbsp;linked to or used to infer information about an individual, is not Personal Information. When we process de-identified information, we&nbsp;maintain&nbsp;and use the information in de-identified form, and do not&nbsp;attempt&nbsp;to re-identify&nbsp;the information, except as&nbsp;permitted&nbsp;by applicable law.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may process the following types of Personal Information through our Services:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contact Information<\/strong>, such as your name, e-mail address, postal address,\u00a0and\u00a0phone number.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Financial Information,<\/strong>\u00a0such as your method of payment; financial account number,\u00a0debit\u00a0or credit card number; receipts from your transactions; and transaction details.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Communications,<\/strong>\u00a0such as support communications, transactional and informational communications, and marketing communications.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Device Information,<\/strong>\u00a0such as information that your browser automatically sends when you interact with our Services, including your IP address, browser type and settings, as well as device information such as the computer, phone, or other device, and operating system you are using to interact with our Services.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Usage Data,<\/strong>\u00a0which is data related to your use of the Services such as the pages you visit; your actions within the Services; the type of content you have accessed, seen, forwarded and\/or clicked on; date and time stamps; log files; and diagnostic, crash, and performance logs and reports.\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We do not knowingly collect,&nbsp;use&nbsp;or&nbsp;disclose&nbsp;sensitive personal information. We also&nbsp;do not \u201cshare\u201d or \u201csell\u201d your personal information, as those terms are defined under applicable privacy law.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. How We Receive Personal Information<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may receive the Personal Information described above from the following sources:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>From you,<\/strong>\u00a0such as when you schedule service online or by phone,\u00a0submit\u00a0photos or videos of your equipment, sign up for\u00a0a maintenance\u00a0membership, contact customer support, or otherwise provide us with your personal information.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Automatically, from your device or browser,<\/strong>\u00a0we may automatically collect certain Personal Information from your device, browser, and use of the Services, including through cookies and similar technologies (such as third-party pixels) and other technologies.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>From our Service Providers<\/strong>, when engaged to perform or provide services on our behalf.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>From other parties,<\/strong>\u00a0including when another person schedules service for you, or when someone otherwise provides information about you in connection with your use of the Services.\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. How We Use Personal Information<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may process the Personal Information described above for the following purposes:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>To provide the Services,<\/strong>\u00a0including to provide you with the features and functionality, such as scheduling and performing service appointments, providing maintenance memberships, and processing payments.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>To communicate with you,<\/strong>\u00a0including by responding to your inquiries and customer support requests; sending you transactional communications,\u00a0such as appointment confirmations and reminders; and sending you promotional communications such as emails about offers, specials, and new services.\u00a0You may opt out of promotional communications as described below, in the Rights and Choices Section.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Marketing and Promotions,<\/strong>\u00a0to market, advertise, and promote our products and services, including based on your use of our services or, if you visit our websites, information about how and when you visit and your interactions with them.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Product Research and Development,<\/strong>\u00a0to develop, test, and improve our products and services, and to troubleshoot products and services.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>For Security and Safety,<\/strong>\u00a0including providing a secure payment experience;\u00a0detecting, investigating, and preventing malicious or illegal conduct;\u00a0and any other actions we find necessary to protect the safety and security of you and others.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>For legal, regulatory, and compliance purposes,<\/strong>\u00a0including to\u00a0comply with\u00a0applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or\u00a0participate\u00a0in\u00a0legal proceedings, and to enforce or investigate potential violations of our terms or policies.\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Our Disclosure of Personal Information<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may&nbsp;disclose&nbsp;your Personal Information in the following instances:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>To our service providers and vendors,<\/strong>\u00a0who we engage to\u00a0assist\u00a0with\u00a0operating\u00a0the Services, including to provide payment processing services, scheduling and dispatch services, communications services, data management and storage services, and analytics services.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>To our affiliates,<\/strong>\u00a0in connection with the Services and our business activities for use in connection with the purposes and uses described in this Policy.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>To government authorities or where legally required or\u00a0permitted,<\/strong>\u00a0in response to subpoenas, court orders, or other legal process; to\u00a0establish\u00a0or exercise our legal rights; to defend against legal claims; or as otherwise required by law.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>To parties and persons in connection with a corporate transaction,<\/strong>\u00a0such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>To other parties,<\/strong>\u00a0including\u00a0to provide\u00a0products or services, with your consent,\u00a0or\u00a0at\u00a0your direction.\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Privacy Rights and Choices<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Text Messages (SMS):<\/strong>\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>With your consent, we may use text messages to communicate with you about Airco,\u00a0including about\u00a0our services, appointment confirmations and reminders,\u00a0special offers, and other updates. You may sign up to receive text messages anywhere you provide your number to Airco (e.g., when scheduling service, when signing up for a maintenance membership, or during a conversation with us).\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We will not share the information you provide when you sign up to receive SMS communications with third parties for marketing purposes.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can opt out of receiving SMS messages at any time. To do so, simply reply &#8220;STOP&#8221; to any SMS message you receive.\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Message frequency may vary depending on the type of communication. Please note that standard message and data rates may apply, depending on your carrier&#8217;s pricing plan.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email Messages:<\/strong>\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>When you provide your email address to Airco (for example, when you schedule service), we may email you to provide updates about your service appointments or membership, share\u00a0special offers, or share information about Airco.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can opt out of receiving\u00a0promotional\u00a0communications from Airco by clicking &#8220;Unsubscribe&#8221; at the bottom of the email you received.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We may still email you individual updates about your service appointments or membership even after you unsubscribe from our mailing list.\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. Security<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We take reasonable precautions to protect your Personal Information against loss, misuse, unauthorized disclosure, alteration, and destruction. However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. Retention<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We&nbsp;retain&nbsp;Personal Information for as long&nbsp;as reasonably&nbsp;necessary for the purposes described in this Policy. To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. Children<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our Services are not intended for individuals under the age of majority in the applicable&nbsp;jurisdictions, which includes, for clarification, that our Services are not intended for individuals under the age of 18. Therefore, we do not knowingly process, sell, or share Personal Information of individuals under 18 years old. If a parent or legal guardian of a child under the applicable legal age believes that we have collected Personal Information from or about such an individual, please contact us at info@aircoservice.com.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9. Third-Party Sites<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our Services may link to other third-party websites that are not controlled by Airco, such as the manufacturers&#8217; websites for products we install. These third parties are not under our&nbsp;control&nbsp;and we are not responsible for their privacy policies or practices. If you provide any Personal Information to any third party or through any such third-party websites, it will be subject to the privacy policies and practices of that third party.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10. Contact Us<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For questions or concerns related to this Policy, please contact us at info@aircoservice.com or:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Airco Service, Inc.\u00a0<br>4444 South 91st East Ave\u00a0<br>Tulsa, OK 74145\u00a0<br>United States\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone:\u00a0<a href=\"tel:9182525667\">(918) 252-5667<\/a>\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11. Changes to This Policy<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We&nbsp;may make changes to this&nbsp;Policy&nbsp;periodically. When we update this&nbsp;Policy, we will note the date of its most recent&nbsp;revision above. If we make material changes to this&nbsp;Policy, we&nbsp;will&nbsp;take appropriate measures&nbsp;to inform you in a manner that is consistent with the significance of the changes we make.&nbsp;<\/p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":49,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":["page","type-page","entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.aircoservice.com\/grand-lake\/wp-json\/wp\/v2\/pages\/6406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aircoservice.com\/grand-lake\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.aircoservice.com\/grand-lake\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.aircoservice.com\/grand-lake\/wp-json\/wp\/v2\/users\/49"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aircoservice.com\/grand-lake\/wp-json\/wp\/v2\/comments?post=6406"}],"version-history":[{"count":1,"href":"https:\/\/www.aircoservice.com\/grand-lake\/wp-json\/wp\/v2\/pages\/6406\/revisions"}],"predecessor-version":[{"id":6407,"href":"https:\/\/www.aircoservice.com\/grand-lake\/wp-json\/wp\/v2\/pages\/6406\/revisions\/6407"}],"wp:attachment":[{"href":"https:\/\/www.aircoservice.com\/grand-lake\/wp-json\/wp\/v2\/media?parent=6406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}